Refunds

Traditional Camp Refund Policy

Please familiarize yourself with the camp refund policy, located below. The Session I refund request deadline is May 24; and the Session II refund request deadline is June 26. These deadlines are adhered to without exception.

• 100% refund given two weeks prior to the start of each camp session less a service charge. Service charges are as follows: 
  • $10 for fees under $50
  • $20 for fees $50 to $200
  • $30 for fees over $200
• Less than two weeks prior to the start of each camp session, the service fee increases to 25% of the program fee, only if a replacement is found for your camper's spot. If no replacement is found, no refund will be issued.
• No refunds will be issued three days after the start of each camp session, or one day after the start of each Pick-a-Week.
• A refund request form must be completed for all refunds. Forms are available at the Parks and Recreation office.

Please note: Refunds take 4 to 6 weeks to process once we receive the request form. For questions, please call 847-677-9740.

General Refunds

General refunds will be granted when requested five full working days before the start of a program. All refunds are subject to a 10% administrative fee and will be mailed in the form of a check within 4 to 6 weeks of your request. Charges cannot be reserved on credit cards.

In the Case of Illness, Emergency or Relocation

Should you need to discontinue participation in a program due to an illness, emergency or relocation, we ask that you submit proof of relocation or a written medical explanation from a physician. Upon receipt we will refund you the classes not attended less a 10% administrative fee.

Department Cancellation

In the event a program does not reach minimum enrollment and the class is cancelled by the department a full refund will be issued. The administrative fee does not apply in these instances.

Lincolnwood International Soccer Academy

No refunds will be issued after the first day of soccer camp.