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1. Why did I receive a violation notice?
2. I do not believe I ran a red light. Where can I view my the photographs and video of the alleged violation?
3. What recourse do I have, if I believe that I was erroneously issued a Notice of Violation?
4. How much is the fine?
5. Will this affect my driving record?

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1. Can I submit a complaint anonymously?
2. How can I report a code violation?
3. What should I do if I receive a Violation Notice?
4. Why does the Village provide code enforcement services?

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1. How long does it take for a typical permit to be issued?
2. What do I do if the permit has not been issued after 2 weeks?
3. What building and life safety codes does the Village use?
4. Does the Village have a copy of my Plat of Survey?

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1. What do I have to do if I am selling my house?
2. How do I obtain a garage sale/estate sale permit?
3. How do I pay a water bill?
4. How do I pay a parking ticket?
5. How do I obtain a pet license?
6. How do I open a water account?
7. How do I inquire about my water bill? (rates, usage, penalties)

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1. Building and Construction
2. Commercial Operations
3. Garbage Collection
4. Residential Property Maintenance

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1. How many people can sign up for each time slot?
2. Can I bring a guest?
3. Can I register for multiple time slots a day?
4. Where do I check time slot availability?
5. How far in advance can I book a timeslot?
6. I made an account, but I can’t reserve or purchase a time slot. What should I do?
7. I have never been able to book a time slot because they are already full. What can I do?
8. Can I cancel my time slot reservation or purchase?
9. What happens if I don’t show up for a timeslot reservation or purchase?
10. Can I register for a timeslot in-person?
11. I no longer want a season pass. How and when am I able to request a refund?
12. Can I reserve or purchase a time slot after it has already started?
13. Can I walk-up to the Aquatic Center and reserve or purchase a time slot?
14. Do I have to arrive at the Aquatic Center at the start of the time slot?
15. Do I have to wear a mask?
16. Do I have to wear a mask if I have been vaccinated?
17. What can I expect when I arrive?
18. What do I bring to the Aquatic Center to show I have registered?
19. Will the concession stand be open?
20. Can I bring food to the Aquatic Center?
21. What happens if it starts raining half-way through a time slot?
22. Will the slides and diving boards be open?
23. What is being cleaned during the cleaning time periods?
24. Will lap lanes be open during open swim?
25. How do I know if the Aquatic Center will be closed for weather?
26. Will the locker rooms be open?
27. Will deck chairs be available?
28. Will kickboards and pull buoys be available?
29. Why is the Aquatic Center open to both residents and non-residents? With capacity limits, shouldn’t the Aquatic Center be open to only residents this summer?
30. Are the passes the same price as last summer? Why have they not changed?

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1. Can I pick up another runners race packet for them?
2. If a group of us are running, can one person pick up all of the packets at once?
3. Will I get the shirt size I request?
4. What if I need a different shirt size than I registered for?
5. When will I receive my finisher medal?
6. Will the race be canceled for rain or cool weather?
7. What is the plan for severe weather?
8. How should I dress for the weather?
9. Will gear check be available?
10. Are there any rest stops along the course?
11. When can I see the race results?
12. If I am a 1st through 3rd place winner in my category, when will I receive my medal?
13. Are strollers allowed on the course?
14. Are wheelchairs allowed on the course?
15. What about other wheeled vehicles?
16. Are dogs (or other animals) allowed on the course?
17. Can participants wear costumes?
18. Have any other questions?

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1. When are streets plowed?
2. When is parking prohibited?
3. Why do we use road salt?
4. Why is snow piled on my corner?
5. Why is my street always the last to be plowed?
6. Does the Village clear all roads?
7. Why is snow always left at the end of my driveway?
8. What can I do to help?